Built for Hearing Clinics

Your patients call
at all hours.
Vera answers every one.

Fidelity Calls is an AI receptionist service purpose-built for audiology and hearing clinics. Done-for-you setup. Live in under a week. No staff required.

Call +1 (402) 409-1659 to hear Vera in action — right now, live.

Founding Client Offer — Only 2 spots remaining — get setup free (save $500)

We're building our first case studies. You get white-glove onboarding at zero risk.

Claim Your Spot

Every missed call is a missed patient

Hearing clinic staff are stretched thin. Phones ring during appointments, after hours, and through lunch. Each missed call is a patient who calls your competitor instead.

😐

Calls during appointments

Your front desk can't answer while with a patient. The call goes to voicemail. Half of callers don't leave one.

🌙

After-hours inquiries

Patients research hearing aids at 9pm. By the time your office opens, they've already booked somewhere else.

41% of patient calls come after business hours. (Relatient Communications Study)

🔄

Repeat follow-up calls

Patients call multiple times about device adjustments, warranty questions, and insurance — pulling staff away from patient care.

Built for practices like yours

Whether you're a solo audiologist or managing multiple locations, Vera adapts to how your clinic runs.

🧑‍⚕️

Solo Practitioner

You're the audiologist AND the front desk. Vera handles calls while you're with patients so you never miss a new appointment.

🏢

Multi-Location Practice

Multiple offices, inconsistent phone coverage. Vera gives every location the same professional answering, 24/7.

💻

Office Manager

You're juggling scheduling, insurance, and patient flow. Vera takes the phone off your plate so you can focus on the clinic.

Your AI Receptionist

Meet Vera. Your new front desk.

Vera is a custom-configured AI receptionist trained specifically on your practice — your hours, your staff, your services, your patients.

  • Answers every call within 2 rings, 24 hours a day, 7 days a week
  • Collects caller name, contact info, and reason for calling
  • Answers FAQs about services, hearing aids, insurance, and hours
  • Sends your team a text alert after every call with a full summary
  • Never gets sick, never calls in, never puts a patient on hold

Example call handling

P
"Hi, I need to schedule a hearing test."
C
"I'd be happy to help with that! Are you calling for yourself or for a loved one?"
P
"For my mother — she's been having trouble hearing on the phone."
C
"I understand — that's really common. Can I get your name and a good number? We'll reach out to get her scheduled."
📱 Team alert sent: "Daughter calling for mother — hearing difficulty on phone — wants hearing test scheduled."

Set up in a week. Running forever.

We do all the technical work. You answer a few questions about your practice — we configure, test, and launch everything.

1

We learn your practice

A guided intake call walks us through your hours, staff, services, insurance, and the questions patients ask most. About an hour of your time.

2

We configure Vera

We configure Vera, your custom AI receptionist and test it against dozens of real call scenarios before it ever touches a live patient.

3

Vera goes live

Your phone forwards to Vera. Patients are answered immediately. You get a text summary after every call. Adjust anything at any time.

Most clinics are live within 5–7 business days of onboarding.

Simple, transparent pricing

All plans include a one-time $500 setup fee — that's us configuring, testing, and launching Vera for your specific practice.

Minutes = AI call time. Most hearing clinics fall in the Starter or Growth tier.

Starter

For lower-volume practices

$99 /mo
  • 150 minutes/month
  • 24/7 call answering
  • Text alerts after every call
  • Monthly tuning session
Get Started
Most Popular

Growth

For active, busy practices

$199 /mo
  • 400 minutes/month
  • 24/7 call answering
  • Text alerts after every call
  • Bi-weekly tuning sessions
  • Priority support response
Get Started

Pro

Multi-location or high-volume

$349 /mo
  • 900 minutes/month
  • 24/7 call answering
  • Text alerts after every call
  • Weekly tuning + call reporting
  • Dedicated account manager
  • Covers up to 4 locations under one account
Get Started

All plans require a one-time $500 setup fee. Overages billed at $0.35/min.

14-day money-back guarantee on every plan. Try Vera risk-free.

The math is simple

2
extra appointments
per month from
answered calls
×
$3,000
average patient
lifetime value
(hearing aids + follow-up)
=
$6,000/mo
in new revenue
for just
$199/mo

That's a 30x return on your investment. Most clinics see results within the first month.

Live right now — answering calls for hearing clinics

Built for healthcare. Ready to prove it.

Don't take our word for it. Call (402) 409-1659 and talk to Vera yourself — right now.

🛡
HIPAA Compliant
BAA signed with all sub-processors
🩹
Built by Hearing Pros
15+ years in hearing care clinics
Live in Under a Week
5–7 days from signup to answering
📞
Try Before You Buy
Call the demo line — no signup needed

Hear Vera in action

Call our demo line and pretend you're a patient. Ask about appointments, insurance, hearing aids — anything. No forms, no sales pitch.

(402) 409-1659 — Call Now

Available 24/7. Yes, even right now.

Why this matters for your practice

The problem isn't unique to your clinic. These numbers show what's happening across the industry right now.

34%

of medical practice calls go unanswered during business hours.

And when patients don't get through, most don't leave a message. According to a 2026 report from MedCity News, 80% of callers skip voicemail entirely and move on to the next clinic. Your phone is their first choice. A missed call is a lost patient.

41% of patient calls come after business hours — evenings and weekends.

Sources: MGMA 2023; Relatient Communications Study; MedCity News, March 2026

"Patients appreciate getting an answer rather than going straight to voicemail. The difference in their response is immediate — they're calmer, they book, they show up."

Practice Owner, Omaha NE
We built Vera for our own clinic first. We weren't going to offer it to anyone until we'd trusted it ourselves — with our own patients, our own phones, our own reputation on the line.
Founding Client Spots Open

We're not collecting testimonials yet — we're building the track record.

We're taking our first clients now. If you join at the start, you get founding pricing, direct access to the team, and your feedback shapes how Vera improves. This isn't a gap — it's an opening. The practices that get in now are the ones who'll have the longest head start on their competitors.

Claim a founding spot

Frequently asked questions

Can I hear Vera before I commit?
Yes — call +1 (402) 409-1659 right now. This is our live demo receptionist for Clarity Hearing Clinics in Nebraska. It's exactly what your patients would experience.
What does the $500 setup fee cover?
Everything: intake call with your team, building Vera's knowledge base from scratch, configuring call flows, testing against real-world scenarios, connecting your phone number, and going live. You do none of the technical work.
How does my team know about calls?
After every call, your team gets a text with the caller's name, number, and a full summary. Reply to that text and it routes directly to the caller. No app to download, no portal to log into.
What if a patient asks something Vera doesn't know?
Vera collects the caller's info and flags the question for your team. We also run regular tuning sessions to fill knowledge gaps — if patients keep asking about something, we train Vera to answer it.
Do you work with practices outside Nebraska?
Yes — Fidelity Calls works with hearing clinics anywhere in the United States. We're Midwest-based but Vera is fully virtual, so geography doesn't matter. Whether you're in Arizona, Texas, Florida, or right here in Nebraska, setup and support work the same way.
Is Vera HIPAA compliant?
  • All calls encrypted in transit and at rest
  • Business Associate Agreement (BAA) available
  • US-based infrastructure — no offshore data processing
  • Call data never used for AI model training
  • Configurable data retention — auto-delete on your schedule
What if I want to cancel?
Cancel anytime — no long-term contracts, no cancellation fees. Your service continues through the end of your current billing period. Setup fees are non-refundable once your AI receptionist build has started.

Cancellation Policy

Cancel anytime — no long-term contracts, no cancellation fees. Your service continues through the end of your current billing period. Setup fees are non-refundable once your AI receptionist build has started.

Ready to stop missing calls?

Book a 20-minute demo. We'll show you Vera in action and answer every question about your specific practice.

Get in touch

✓ 14-day money-back guarantee on every plan. Try Vera risk-free.

Or call us directly: +1 (402) 409-1659

Meet Vera

Your AI receptionist demo

Hear Vera answer \u2014 just like your patients would.

Starting chat with Vera...